AnalystDen

TERMS & CONDITIONS

Last updated: 1 October 2025

1. About Us

AnalystDen platform (“Platform”) is operated by AnalystDen Ltd, registered in England and Wales (company number 16754838), registered office: 86-90 Paul Street, London, EC2A 4NE.

By creating an account, you confirm that you are at least 16 years old. If you access the Platform from outside the UK, you are responsible for compliance with your local laws.

2. Intellectual Property & Account Use

  • All content, design, structure, educational materials, flashcards, mock tasks, and underlying logic are the property of AnalystDen Ltd.

  • You are granted a personal, non-transferable licence to use the Platform for your own learning.

  • Copying, resale, redistribution, or commercial use of content is strictly prohibited.

  • Your account is personal to you. You must not share your login or allow others to access the Platform through your account.

  • Participation does not give you any ownership or compensation rights.

3. AI Disclaimer & User Submissions

  • Some responses and explanations are generated with the assistance of artificial intelligence. While efforts are made to ensure accuracy, AnalystDen Ltd does not guarantee completeness or error-free content.

  • Your submissions (e.g., written answers to tasks) are processed by third-party AI providers (such as OpenAI) solely for the purpose of generating feedback.

  • You should avoid including unnecessary personal information (such as full names, contact details, or sensitive data) in your answers.

  • If you voluntarily include personal information, it will still be processed for feedback, but will not be used for AI training or other purposes.

4. Payments, Billing & Refunds

  • By purchasing a subscription, you acknowledge that access to digital content is provided immediately. If you are a consumer in the UK or EU, you expressly request immediate access and acknowledge that you lose your statutory 14-day right to cancel once access begins. Therefore, all payments are final. By purchasing, you agree that access begins immediately and no refunds will be provided.

  • Billing is automatic based on your selected subscription. If you cancel, access will continue until the end of your current billing period, after which your account will close.

  • All subscription fees are shown exclusive of any applicable taxes. If VAT, sales tax, or other indirect taxes apply based on your location, these will be calculated and added at checkout. The final amount payable will be shown before you confirm your purchase.

  • Auto-renewal: Subscriptions renew automatically at the end of each term unless cancelled before renewal. You can cancel anytime in your account; access continues until the end of the current term. We will email reasonable notice of any price change before renewal.

5. User Responsibilities

  • You must use the Platform lawfully and for its intended educational purpose.

  • You must not attempt to copy, extract, or reverse-engineer the Platform.

  • We may suspend or terminate accounts found in breach of these Terms.

6. Data Security

  • Your information is stored securely and is only accessible by authorised staff and service providers.

  • We do not sell or share your personal data with third parties for marketing.

7. Service Availability & Third-Party Services

  • We do not guarantee the Platform will be available in every country or that all payment methods will be supported.

  • Features may change or be withdrawn without notice.

  • The Platform relies on third-party services (e.g., payment processors, hosting providers, AI feedback tools). We are not responsible for outages or errors caused by these services, but we will make reasonable efforts to resolve issues.

8. Pricing & Updates to Terms

  • We may change subscription pricing from time to time. Any new pricing will only apply at the start of your next subscription period. We will give at least 30 days’ notice before changes take effect (unless required by law).

  • We may update these Terms to reflect new features, improvements, or legal requirements. You will be notified (by email or through the Platform) before material changes take effect. Continued use of the Platform after that date constitutes acceptance.

  • If you do not agree to the updated Terms, you may stop using the Platform at the end of your current subscription period.

9. Promotions & Events

  • Promotions, referral codes and discounts may be time-limited, non-transferable and subject to eligibility. We may modify or withdraw promotions to prevent misuse. If we detect abuse (e.g., self-referrals, code resale, or fraud), we may remove the benefit and suspend the account.

  • Events: Tickets and access are subject to capacity and any additional terms notified for the event or venue. We may change speakers, format (in-person/virtual), or dates for reasons beyond our control. You agree to comply with venue and code-of-conduct rules. To the extent permitted by law, we are not liable for third-party venue issues.

10. Liability

The Platform is provided “as is.” We do not guarantee uninterrupted availability or error-free operation. To the maximum extent permitted by law, AnalystDen Ltd shall not be liable for indirect or consequential losses. Our maximum liability to any user is limited to the fees you paid in the 12 months prior to the claim.

11. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of its courts.

Contact: support@analystden.com